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Our Philosophy

Rooks was established out of a passion for property, and a strong commitment to do good work. What we do, and how we do it matters greatly to us, and that is why we have created our Five Rooks Rules. They remind us of our core principals, and let you know the philosophy that underpins our relationship with you.

Never cut corners.

As the old adage goes, “If a job is worth doing, it’s worth doing well.” You wouldn’t, and shouldn’t expect anything less from us.

Communicate, communicate, communicate.

We completely understand the need to keep you informed with all that is going on with either the sale or tenancy of your property. No one likes to be kept in the dark.

The client is not always right.

We will be the expert you need us to be.

Empathy is key.

You trust us to act in your best interests, and we will, because we are people too!

Always follow rules 1 – 4.

It’s only by doing so, we can have a company we’re proud of and build a long-lasting relationship with you, our client.

Rooks was established out of a passion for property, and a strong commitment to do good work. What we do, and how we do it matters greatly to us, and that is why we have created our Five Rooks Rules. They remind us of our core principals, and let you know the philosophy that underpins our relationship with you.

Rooks - Make A Smart Move

Client Testimonials

Thank you very much!

We would be lost without your help!

We’re loving the flat, and it’s starting to feel like home!

Meganne Reid
Tenant

Friendly, Professional Service

Rooks provided a friendly, personal yet professional service. It was always easy to get in touch with them and they sold our house really quickly without any stress.

I especially loved the brochure layout and photography. They were of a very high quality and the professional images used stood them apart from other estate agents.

Lindsay Christie
Seller

Never cut corners.

As the old adage goes, “If a job is worth doing, it’s worth doing well.” You wouldn’t, and shouldn’t expect anything less from us.

Communicate, communicate, communicate.

We completely understand the need to keep you informed with all that is going on with either the sale or tenancy of your property. No one likes to be kept in the dark.

The client is not always right.

We will be the expert you need us to be.

Empathy is key.

You trust us to act in your best interests, and we will, because we are people too!

Always follow rules 1 – 4.

It’s only by doing so, we can have a company we’re proud of and build a long-lasting relationship with you, our client.

Rooks - Make A Smart Move

Client Testimonials

Thank you very much!

We would be lost without your help!

We’re loving the flat, and it’s starting to feel like home!

Friendly, Professional Service

Rooks provided a friendly, personal yet professional service. It was always easy to get in touch with them and they sold our house really quickly without any stress.

I especially loved the brochure layout and photography. They were of a very high quality and the professional images used stood them apart from other estate agents.

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