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Our Philosophy

Rooks was established out of a passion for property, and a strong commitment to do good work. What we do, and how we do it matters greatly to us, and that is why we have created our Five Rooks Rules. They remind us of our core principals, and let you know the philosophy that underpins our relationship with you.

Never cut corners.

As the old adage goes, “If a job is worth doing, it’s worth doing well.” You wouldn’t, and shouldn’t expect anything less from us.

Communicate, communicate, communicate.

We completely understand the need to keep you informed with all that is going on with either the sale or tenancy of your property. No one likes to be kept in the dark.

The client is not always right.

We will be the expert you need us to be.

Empathy is key.

You trust us to act in your best interests, and we will, because we are people too!

Always follow rules 1 – 4.

It’s only by doing so, we can have a company we’re proud of and build a long-lasting relationship with you, our client.

Rooks was established out of a passion for property, and a strong commitment to do good work. What we do, and how we do it matters greatly to us, and that is why we have created our Five Rooks Rules. They remind us of our core principals, and let you know the philosophy that underpins our relationship with you.

Rooks - Make A Smart Move

Client Testimonials

Thank you very much!

We would be lost without your help!

We’re loving the flat, and it’s starting to feel like home!

Meganne Reid
Tenant
Thank You, Thank You, Thank You!

Thank you so much for selling my home and so quickly. You made the whole process from start to finish stress free for me and rest assured I’m speaking from experience having sold many, many properties over the years. Your whole approach was at all times professional yet with a friendly and personal touch. I know where to come next time!

Heather Hanning
Seller
Very Good Service!

Thank you again for very good service. I really appreciate your continued help.

Dr Habib
Landlord
Friendly, Professional Service

Rooks provided a friendly, personal yet professional service. It was always easy to get in touch with them and they sold our house really quickly without any stress.

I especially loved the brochure layout and photography. They were of a very high quality and the professional images used stood them apart from other estate agents.

Lindsay Christie
Seller

Never cut corners.

As the old adage goes, “If a job is worth doing, it’s worth doing well.” You wouldn’t, and shouldn’t expect anything less from us.

Communicate, communicate, communicate.

We completely understand the need to keep you informed with all that is going on with either the sale or tenancy of your property. No one likes to be kept in the dark.

The client is not always right.

We will be the expert you need us to be.

Empathy is key.

You trust us to act in your best interests, and we will, because we are people too!

Always follow rules 1 – 4.

It’s only by doing so, we can have a company we’re proud of and build a long-lasting relationship with you, our client.

Rooks - Make A Smart Move

Client Testimonials

Thank you so much for selling my home and so quickly. You made the whole process from start to finish stress free for me and rest assured I’m speaking from experience having sold many, many properties over the years. Your whole approach was at all times professional yet with a friendly and personal touch. I know where to come next time!

We would be lost without your help!

We’re loving the flat, and it’s starting to feel like home!

Thank you again for very good service. I really appreciate your continued help.

Rooks provided a friendly, personal yet professional service. It was always easy to get in touch with them and they sold our house really quickly without any stress.

I especially loved the brochure layout and photography. They were of a very high quality and the professional images used stood them apart from other estate agents.

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