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Privacy Statement

This privacy statement sets out the basis on which any personal data collected by Rooks, or provided to us, will be processed by us in line with the Data Protection Act 1988. This applies to the entire web site. Any changes to these policies will be posted on this Website.

Rooks is committed to respecting your privacy. We have structured our Website so that, in general, you can visit Rooks on the web without identifying yourself or revealing any personal information.

Once you choose to provide us with any information by which you can be identified, then you can be assured that it will only be used in accordance with this privacy statement.

For your protection, we are registered under the Data Protection Act 1998 and have given all appropriate notifications to the Information Commissioner.

What we collect

We may collect the following information:

We require that users supply personal information, including name, company (if applicable), address, telephone number and email address prior to receiving specific corporate and information materials or where you submit an enquiry to us.

We may also ask you to provide us with information regarding your housing preferences and contact preferences in order to provide you with further correspondence about the properties we have for sale or to let.

What do we do with the information we gather?

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

Our representatives will usually follow up, by email, phone or mail, with people who have requested information from this Website or who have applied for a position of employment with Rooks.

We may periodically send promotional mail or emails about new properties or other information which we think you may find interesting using the address or email address which you have provided. Should you wish not to receive these updates, please uncheck the appropriate box when submitting your details.

We will not sell, distribute or lease your personal information to third parties unrelated to your enquiry unless we are required to do so by law.

When you use this Website and have not advised us to the contrary, you are agreeing that we may use your personal information for the purposes set out in this statement.

Other websites

Our Website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our website you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such websites and such websites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Cookies

To make this website work properly, we sometimes place small data files called cookies on your device. Most big websites do this too.

What are cookies?

A cookie is a small text file that a website saves on your computer or mobile device when you visit the site. It enables the website to remember your actions and preferences (such as login, language, font size and other display preferences) over a period of time, so you don’t have to keep re-entering them whenever you come back to the site or browse from one page to another.

How do we use cookies?

A number of our pages use cookies to remember:

  • your display preferences, such as contrast colour settings or font size
  • if you have already replied to a survey pop-up that asks you if the content was helpful or not (so you won’t be asked again)
  • if you have agreed (or not) to our use of cookies on this website

Also, some videos embedded in our pages use a cookie to anonymously gather statistics on how you got there and what videos you viewed.

Enabling these cookies is not strictly necessary for the website to work but it will provide you with a better browsing experience. You can delete or block these cookies, but if you do that some features of this website may not work as intended.

The cookie-related information is not used to identify you personally and the pattern data is fully under our control. These cookies are not used for any purpose other than those described here.

How to control cookies

You can control and/or delete cookies as you wish – for details, see aboutcookies.org. You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed. If you do this, however, you may have to manually adjust some preferences every time you visit a website and some services and functionalities may not work.

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